Help center

Biyu, made simple

Everything you need to know in 2 minutes. Another question? We answer by email.

How it works

  1. Create your profile

    A username, your city, a photo of you and what you are looking for. A complete profile gets many more likes.

  2. Discover members

    The Discover tab shows childfree people near you. Narrow it down with filters.

  3. Like, and it's a match

    A like says "I'm interested". If they like you back, it's a match.

  4. Chat

    After a match, write to each other in Messages. Take the time to get to know each other.

Good to know

Free

Profile, daily likes, matches and messages are free.

Premium

Unlimited likes, all photos, who visited you, advanced filters and invisible mode. No commitment: cancel anytime from your store.

Referrals

Invite a friend with your link: once they finish signing up, you both get 7 Premium days.

Verified profile

A selfie, compared with your photos by our team, and you get the verified badge.

Safety

Block or report a profile from their page or the conversation. Every report is read by a person.

Our safety rules

Frequently asked questions

Who is Biyu for?

For people who don't want children and are looking for someone who shares that choice. You must be 18 or older.

How much does it cost?

Signing up and the essentials are free. Premium is an optional subscription (1 month, 3 months or 1 year), paid through the App Store or Google Play.

How does the free Premium trial work?

When a trial is offered, the Premium screen of the app shows its length and the price that follows. You pay nothing during the trial and we remind you the day before it ends. To avoid being charged, cancel at least 24 hours before the end in your store.

How do I cancel my subscription?

iPhone: Settings > your name > Subscriptions > Biyu. Android: Google Play > your profile > Payments & subscriptions > Subscriptions > Biyu. Deleting the app does not cancel the subscription. Premium stays active until the end of the paid period.

How do referrals work?

In the app, open Me > Referral and share your link. Your friend signs up with it (or your code), verifies their email and completes their profile: you both get 7 Premium days.

I didn't get the confirmation email.

Check your spam and promotions folders. You can resend the email from the verification screen of the app or the website.

My photo or profile doesn't show.

Every new profile and photo is reviewed, usually within minutes. A blurry photo, a group photo or one without a face may be refused.

How do I block or report someone?

On their profile or in the conversation, tap "…" then Block or Report. They are not notified.

How do I delete my account?

In the app: Me > Delete account. On the website: Settings. Remember to cancel your subscription in your store as well.

Still stuck?

Write to us, a real person answers.

contact@biyu.one

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